Question 1

What areas do you cover?

Accepted Answer

We are based in Royston, Hertfordshire and cover Hertfordshire, Cambridgeshire, and Bedfordshire. We also carry out long-distance moves across the UK — our furthest to date was from Therfield, Hertfordshire to Falkirk, Scotland.

Question 2

Do you work on Sundays?

Accepted Answer

Yes — we work Sundays 08:00–15:00 at no extra charge.

Question 3

What time do you start?

Accepted Answer

We can be at your house at 08:00am. We also offer a flexible service. Early starts and late finishes can be arranged — just let us know when booking.

Question 4

Are you flexible to accommodate jobs outside your working hours?

Accepted Answer

Yes — we regularly work early mornings, evenings, and weekends. Just let us know your preferred time when you get a quote and we'll confirm availability.

Question 5

When do I need to book?

Accepted Answer

We recommend booking as early as possible, especially for summer moves (July and August are our busiest months). 4-6 weeks is ideal, that said, we accommodate last-minute bookings where we can — if you need to move soon, get in touch and we'll let you know what's available.

Question 6

What is the best time of year to move in the UK?

Accepted Answer

July and August are the busiest months — prices across the industry are higher and availability fills up fast. January and February are the quietest, which can mean more flexibility on dates. If you have a choice, mid-week and mid-month moves are easier to schedule regardless of the time of year. We charge the same rate year-round.

Question 7

How do I get a quote?

Accepted Answer

Complete our short online form and you will get an instant estimate quote. After which we'll get back to you promptly to discuss your move with an exact quote.

Question 8

What costs are associated with moving?

Accepted Answer

The main costs are transportation, labour, and any additional services like packing or storage. Distance, volume of items, and access at both properties all affect the final price. Get an instant quote on our website and we'll come back to you within 2 hours with an exact figure.

Question 9

How do I budget for my move?

Accepted Answer

Start with your removal quote, then factor in packing materials if you're packing yourself, and storage if you need it. For most local moves within Hertfordshire or Cambridgeshire, the removal quote covers the majority of the cost. Check our Tips section for tips and tricks on saving money and ensuring a stress-free move.

Question 10

What payment methods do you accept?

Accepted Answer

We accept bank transfer, cash, and all major cards. Payment details are confirmed when you book.

Question 11

Do I need removal insurance?

Accepted Answer

While not mandatory, removal insurance is highly recommended to protect your belongings against potential loss or damage during the move. We can provide removal insurance as part of our service or guide you to suitable providers.

Question 12

Can you pack my items?

Accepted Answer

Yes we can. You can pack yourself or use our full packing service. Either way we will help you move from A to B stress free

Question 13

Can you store my belongings temporarily?

Accepted Answer

Indeed we can. We offer both short and long-term secure storage. This is useful if there's a gap between your move-out and move-in dates. Get in touch with your dates and we'll give you a storage quote alongside your removal quote.

Hertfordshire & Cambridgeshire's Trusted Removal Company

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